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GoGoa Rentals – Terms & Conditions

1. Pickup & Drop Locations

  • Pickup Location:
    Vehicle pickup is available at airports, bus stands, railway stations, ports, hotels, villas, and Airbnb locations across Goa.

  • Drop Location Charges:

    • Standard drop locations across Goa: ₹500

    • Varca & nearby areas: Additional charges apply based on distance

    • Anjuna & locations exceeding 800 meters from standard zones: ₹800

    • Drop charges may vary depending on distance and accessibility.
       

2. Rental Duration & Time Policy

  • A rental day is calculated from 9:00 AM to 9:00 AM (24 hours).

  • If the vehicle is picked up at 3:00 PM on Day 1 and returned at 3:00 PM on Day 3, it will be counted as two full rental days.

  • Late returns may attract additional charges.
     

3. Booking & Advance Payment

  • Advance payment is mandatory to confirm any booking.

  • Minimum advance amount: ₹1,000

  • No vehicle will be allotted without advance payment, especially for last-minute bookings.

  • Booking confirmation is subject to availability and advance receipt.
     

4. Security Deposit

  • A refundable security deposit of ₹3,000 is mandatory.

  • The deposit will be refunded only after the vehicle is returned in the same condition as provided.

  • Any damages, scratches, dents, interior damage, or missing items will be deducted from the deposit.

  • Refunds are processed after vehicle inspection.
     

5. Vehicle Usage Restrictions

  • The rented vehicle must be used only for personal transportation.

  • Stunts, racing, commercial usage, off-roading, or illegal activities are strictly prohibited.

  • Any misuse will result in immediate cancellation of the rental and forfeiture of the security deposit.
     

6. Safety & Legal Compliance

  • Seat belts are mandatory for all occupants (minimum two seat belts must be used).

  • Drinking and driving is strictly prohibited.

  • Maximum speed limit: 80 km/h.

  • No drugs, narcotics, or illegal substances are allowed inside the vehicle.

  • The renter is responsible for all traffic fines, challans, or legal violations during the rental period.
     

7. Vehicle Condition & Responsibility

  • The vehicle must be returned clean and in perfect condition.

  • The renter is responsible for:

    • Exterior & interior damages

    • Scratches, dents, broken parts

    • Tire damage or missing accessories

  • Normal wear and tear is acceptable; however, visible or structural damage will be chargeable.
     

8. Cancellation & No-Show Policy

  • Bookings without advance payment are not considered confirmed.

  • In case of no-show or last-minute cancellation, the advance amount may be non-refundable.
     

9. Authority & Rights

  • GoGoa Rentals reserves the right to:

    • Cancel or refuse bookings without prior notice if terms are violated

    • Change pricing, deposit amounts, or terms without prior notice

    • Take legal action in case of misuse, damage, or non-compliance
       

10. Acceptance of Terms
By booking a vehicle with GoGoa Rentals, the customer agrees to all terms and conditions mentioned above.

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